Sales and distribution
In many of the current businesses number and variety of competitors, diversity of sales processes, geographical distribution of customers, high sales costs, marketing, logistics and distribution and role of sales employees in process bears complexities. As a result a system addressing organizational requirements with regard to sales domain in project oriented as well as retail organizations is desired.
The system should support major sales and distribution processes, service delivery and invoicing addressing integration of sales organization and customer. This entails a uniform relationship between FI module, profitability analysis and logistical modules like production planning, inventory management, warehouse management and material management.
All processes and capabilities of system in sales module are
Master Data definition
Customer and business partners
Products
Conditions
Maintaining pricing
Agreements/ Contracts
Terms of Payment
Incoterms
Routes
Sales Support Processes
Sales Promotions
cross selling
Potential Analysis
Third party
Customer Hierarchy
Cross Company Sales
Inquiry
Quotation
Order
Contract
Scheduling Agreement Processing
Returns process
Backorder/forward Processing
Outbound Delivery
Pick and Pack
Loading
Routing
Shipment
Post Goods Issue
Benefits of sales and distribution system implementation
Reduction of distribution costs
On time delivery and reduction of returns
Improved and more detailed good issue management based on delivery schedule
Reporting to forecast and plan future orders
Diversity of sales prices and supporting complex pricing models
Integration of inventory and determining sales requirements based on available inventory during order registration
Integration with FI module to calculate sales profit
Integration with production planning to run MRP
Management of sales prepayments
Credit management
Creation of robust organizational structure
Customer account correction
Goods delivery to customer based on Incoterms
Account management and agility of customer debt follow ups
Enhancement of customer ordering and order tracking
Usage of multiple currencies
Legal compliance of organizational processes
Covering Insurance, taxes and performance guarantee
Calculation of costs based on cost elements during order registration and policy implementation
Business to business relation with customer systems
Practical sales reports to analyze sales and creating new reports based of customer needs
Extraction of output forms from system
Sale of alternatives and parallel goods
Definition and execution of workflows
Billing and invoicing
Credit management
Foreign trade/Customes